Refund Policy

Introduction: We aim to provide the best service and customer satisfaction. However, if you are not satisfied with your purchase, our refund policy is as follows:

Eligibility for Refund:

  • Timeframe: Requests must be made within 30 days of purchase.
  • Condition: Items must be unused and in original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required.

Non-Refundable Items:

  • Script
  • Downloadable software products

Process:

  1. Contact Us: Reach out via our contact page.
  2. Approval: Once approved, a refund will be processed to your original method of payment within a certain number of days.

Shipping:

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account, then contact your credit card company. If you’ve done all this and still have not received your refund, please contact us.

Contact Information: For any questions regarding refunds, please contact us at [support@wplux1.com].